Transportation

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Welcome to the Stratford Senior Services Transportation Program! We look forward to serving you. This program is open to Stratford Residents who are age 60+ or on Social Security Disability Insurance (SSDI) and is intended and funded for those who do not have any other means of transportation. Below are guidelines to assist you in understanding how the program works.

APPLYING:
All riders must be registered with the Transportation Office. Click here to download a copy of the guidelines and transportation application. Return completed applications to the Baldwin Center, 1000 West Broad St., Stratford, CT 06615.

 

SCHEDULING A RIDE:
Our buses run Monday through Friday from 8am to 3:30pm. Rides to appointments are available from 8am to 1pm. Only return rides after 1pm. Please schedule your rides as far in advance as possible. All rides are on a first reserved, first served basis. Each week’s schedule is finalized by noon on Wednesday of the previous week.. Please notify the dispatch/scheduler if an aide or companion will be riding with you. Only one round trip ride per day may be scheduled with a maximum of 3 round trip rides per week. No unscheduled stops are permitted.

 

PICKUP/DROP-OFF:
Please be ready ½ hour before your scheduled pickup time in case the driver is in your neighborhood early. . Depending on the driver’s schedule/route, we may need to pick you up earlier than the normal. In such cases, we will notify you in advance. Depending on number of riders we are servicing and the driver’s route, you may have to wait to be picked-up from your appointment.

 

FEES:
Non-medical rides are charged $2 round trip. Please pay the driver with exact change when you board the bus. There is no charge for medical rides.

 

MEDICAL APPOINTMENTS:
Medical rides are given priority. Medical riders who require assistance should plan to have a companion ride with them (free of charge). Please notify the dispatch/scheduler if an aide or companion will be riding with you.

 

SHOPPERS:
We provide weekly service to Stop & Shop and Shop Rite and bi-weekly service to Target. Shoppers are limited to three bags per trip due to safety concerns. Bags should not be heavily packed. The driver will put the bags on the bus for you and bring them to the front of the building.

 

ACCESSIBILITY:
Wheelchairs and scooters are allowed on the bus. Non-wheelchair riders must be able to use the bus steps. If you use a walker, drivers will take it on and off the bus and will open main doors as needed but are not allowed to bring riders into their appointments or homes.

 

CANCELLATIONS:
If you need to cancel your ride please try to call before 8:00am on the day of your ride at the very latest.
Due to our limited capacity, if you or your spouse are still driving you may not be given priority when requesting a ride or may be unable to use the program.


TRANSPORTATION APPLICATION
Click here to download a copy of the Transportation Application

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